Client Surveys Ranked Salus Group as Meeting
or Exceeding Expectations 100% of the Time
Salus Group maintains a 98% client retention rate year after year due to exceptional customer service and valued offerings such as online paperless enrollment, carrier administration, consolidated invoicing and a comprehensive, turn key compliance solution. Salus Group (a partnership with Guy Hurley) provides expertise in the ever-changing world of employee benefits. Recent client surveys gave Salus Group top ratings for:
Our staff is health care reform certified. PPACA has surpassed the US Tax Code in size and a strong benefits partner is a necessity to assist your navigation through increased compliance. Besides reform expertise, we offer over 30 years of experience in benefits, human resources and finance.
Have you heard the claims for “service” yet been less than impressed? While it’s impossible to know exactly what other agents provide, we do know how we value and respect our clients, and the expectations we hold of ourselves. When we take over a group’s benefits from another agent, we have repeatedly heard “Our other agent never did that for us!” We guarantee responsiveness … all calls or emails are answered within 24 hours.
Cost & Risk
Any licensed agent can provide your company with insurance proposals. While the carrier rates depend upon your company and not the agent, it is your agent’s job to make sure your plans remain cost-competitive. Salus Group will offer you the best solution and work hand in hand with you on implementation and communication to enhance employee understanding and appreciation of their benefits. Our thirty plus years of experience have earned us the right to say we know the market. Our client surveys indicate we know how to match it to your needs, culture and budget.